Privacy Policy for California Residents
We value your privacy and are committed to protecting your personal information in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This privacy policy outlines the types of personal information we collect, how we use it, and your rights under California law.
Data Collection
We collect the following categories of personal information:
- Identifiers: Such as your name, address, phone number, email address, IP address, and device identifiers.
- Commercial Information: Purchase history or tendencies.
- Internet or Other Network Activity: Browsing history, search history, and interactions with our website.
- Geolocation Data: Precise or approximate location data.
- Inferences: Preferences, characteristics, or behavior inferred from collected data.
This data is collected through cookies, web beacons, and other tracking technologies, and may be linked to your identity to enhance your experience. We also collect any personal information you provide directly, such as through forms or customer service inquiries.
Use of Personal Information
We use the collected data to:
- Deliver personalized services.
- Analyze and improve our offerings.
- Provide relevant advertising, offers, or services.
- Comply with legal requirements.
With your consent, we may access additional personal data, such as contacts, calendars, or messages, to provide certain services.
Rights of California Residents
As a California resident, you have specific rights regarding your personal information:
Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you, the sources from which that information was collected, the purpose for collecting it, and the third parties with whom we share that information.
Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction, for security purposes, etc.).
Right to Correct: You have the right to request that we correct any inaccurate personal information we hold about you.
Right to Opt-Out of Sale/Sharing of Information: We do not sell your personal information for monetary gain. However, if we share personal information with third parties for advertising or marketing purposes, you have the right to opt out of this sharing. You can exercise this right by clicking on the “Do Not Sell or Share My Personal Information” link or contacting us.
Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information (e.g., geolocation or financial information), you have the right to limit its use to only what is necessary to provide the services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA or CPRA.
Location Data
We may collect precise geolocation data to customize and improve our services. This information is collected in a way that does not personally identify you unless you have explicitly provided consent. You may adjust your device settings to prevent the collection of geolocation data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. If you wish to request deletion of your data, you can do so by contacting us.
Access and Deletion Requests
You can access, update, or delete your personal data by signing into your account or contacting us via email at [email address]. We will respond to your request within 45 days, as required by law. You may make such requests up to twice per 12-month period.
Sharing Personal Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also share your personal information in special circumstances, such as:
- When required by law or in response to valid legal requests.
- To protect our legal rights or enforce our agreements.
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Ad Tracking and Analytics
We work with third-party ad and analytics providers to better understand your use of our services and to serve you targeted ads. These providers may collect anonymous information such as your device ID, IP address, or browsing history. You have the right to opt out of interest-based advertising and tracking by adjusting your device settings or using opt-out tools provided by industry organizations like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us so that we can take steps to delete the information. For users between 13 and 16 years of age, we will not collect personal information without affirmative opt-in consent.
Security of Your Information
We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
California “Shine the Light” Law
California residents have the right to request information regarding the sharing of personal information with third parties for direct marketing purposes. You may make such a request once per year, free of charge. To request this information, please contact us at [email address].
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or the law. When changes are made, we will notify you by updating the “Last Updated” date at the bottom of this policy.
Contact Information
If you have any questions or concerns about this privacy policy or wish to exercise your rights, please contact us at:
Premier Comfort Care
Info@premiercomfortcare.com
3017 Douglas Blvd Ste 300
Roseville, CA 95661
Last Updated: 9/4/24